SOP โ€บStart Here โ€บHow We Work

How We Work

One source of truth. Every piece of work lives in Asana.

The rule โ€” Asana is the source of truth for all work. If it isn't in Asana, it didn't happen.

Everything we do flows through Asana: the work, who owns it, its status, the hours, and the deliverables. Our other tools either feed Asana or read from it. That single rule is what keeps the team, the reports, and the client all looking at the same truth.

The four systems, one job each
System Its one job URL
Asana The work โ€” tasks, owners, status, hours โ€”
SGA Status Reads Asana โ†’ dashboards, schedules, reports status.sga.team
Review tool Client review + approval, backed by Asana review.sga.team
File host Published deliverables, versioned files.sga.team

See The Systems Map for how they connect.

Why one source of truth

When the same fact lives in two places, they drift and people stop trusting either. So each fact has exactly one owner: Asana owns the work, the file host owns the files, the review tool owns client feedback. Nothing is tracked twice.

Last updated 2026-06-11ยทSource: operating modelโœŽ edit via Claude Code